Máy Chủ HPE ProLiant ML110 Gen10 LFF Silver 4112

$1,786 (giá chưa bao gồm VAT)

Processor: Intel Xeon-Silver 4112 (2.6GHz/4-core/85W)
Memory: 1 x HPE 16GB (1x16GB) Single Rank x4 DDR4-2666 CAS-19-19-19 Registered Smart Memory Kit
Hard Drive: None
Raid Controller: HPE Smart Array S100i SR Gen10 SW RAID (RAID 0, 1, 5, 10)
Network Controller: Embedded 2-Port 1GbE HPE Ethernet 1Gb 2-port 332i Adapter
Management Chipset: HPE iLO Standard with Intelligent Provisioning (embedded)
Driver Bays Support: 4 x LFF SAS/SATA/SSD hot plug (4/8)
Power Supply: 1 x HPE 500W FS Plat Ht Plg LH Pwr Sply Kit
Form Factor: Tower (4.5U)
Warranty: 03 Year Onsite

Hãng sản xuất: HPE
Tình trạng: Mới
Bảo hành: 36 tháng chính hãng

Mua ngay
Thông số sản phẩm
Form Factor/Height

Hard Drive

Processor

Socket

HPE ProLiant ML110 Gen10 Server
The HPE ProLiant ML110 Gen10 delivers a performance that meets the growing needs of the SMB. The server is a single processor, 4.5U Tower Server that is designed to provide enterprise class features such as redundancy, reliability, and manageability. The server delivers the right size Tower with performance and expandability that covers a wide range of applications and workloads and addresses our customers from SMB to enterprise class server ROBO environments. Accelerate your business with this right-sized compute.

Front View (details for 8LFF and 16SFF)
1. Drive Cage 1 2. Drive Cage 2 (optional)
3. Optical drive (optional) 4. Power button/ LED
5. Health LED 6. NIC status LED
7. USB 3.0 (2) connectors 8. iLO Service Port

 

 

 

Rear View
1. PCIe3.0 Slots (Slots 1-5) 2. USB 3.0 (2) connectors
3. USB 2.0 (2) connectors 4. Network RJ-45 ports (2)
5. Video connector 6. UID button/LED
7. Power supply bay 8. Power supply power connection
9. iLO management port 10. Serial port (optional)

 

 

 

 

Internal View
1. System Fan (92x32mm default) 2. Power Supply
3. Six (6) DDR4 DIMM slots 4. One (1) processor and heatsink
5. Front Bezel Lock 6. X4 SATA Port 2 (5-8)
7. X4 SATA Port 1 (1-4) 8. PCIe fan (92x32mm default)
9. Front USB 3.0 connector 10. SATA Port 9
11. SATA Port 10 12. MicroSD slot
13. Five (5) PCIe3.0 expansion slots 14. Internal USB 2.0 connector
15. Internal USB 3.0 connector

 

 

 

 

What’s New:
  • New SMB SKU Offerings
  • NVIDIA Quadro P2000 GPU Module (optional)
  • HPE 12TB SAS/ SATA 7.2K LFF HDD
  • Intel® Xeon® Scalable processors , up to 14 cores, up to 105W
  • Redundant Fan Kit (optional)
  • Support up to 8 LFF NHP SATA HDDs
  • HPE DDR4 SmartMemory up to 2666 MT/s
  • Security features: iLO 5 (Security Root of Trust)

Platform Information

Platform Information
Form Factor Tower (4.5U)

NOTE: Sliding Shelf – 874578-B21 is optional to support rack form factor.

 
System Fans 1 Default system fan module (92 x 32 mm)

1 Default PCIe fan module (92 X 32 mm)

NOTE: When one of the following scenarios occurs, the server requires a Redundant Fan with a 800W Redundant Power Supply to be installed.

1. When a second HDD cage is installed and the SAS HDDs are running at 15K RPM.

2. When a SAS SSD is installed.

3. If one fan fails, the system will be required to continue operating with a Redundant Fan. This condition is indicated by a flashing amber Health LED.

4. When the system requirements are to meet the A3 extended operating environment.

 

Standard Features

Standard Features
Processors – One of the following depending on model.

NOTE: For more information regarding Intel Xeon processors, please see the following http://www.intel.com/xeon.

Intel Xeon Models CPU Frequency Cores L3 Cache Power UPI DDR4 Memory per socket
Gold Processors
Gold 5122 Processor 3.6 GHz 4 16.50 MB 105W 2 @ 10.4 GT/s 2666 MT/s 192 GB
Gold 5120 Processor 2.2 GHz 14 19.25 MB 105W 2 @ 10.4 GT/s 2400 MT/s 192 GB
Silver Processors
Silver 4112 Processor 2.6 GHz 4 8.25 MB 85W 2 @ 9.6 GT/s 2400 MT/s 192 GB
Silver 4110 Processor 2.1 GHz 8 11.00 MB 85W 2 @ 9.6 GT/s 2400 MT/s 192 GB
Silver 4108 Processor 1.8 GHz 8 11.00 MB 85W 2 @ 9.6 GT/s 2400 MT/s 192 GB
Bronze Processors
Bronze 3106 Processor 1.7 GHz 8 11.00 MB 85W 2 @ 9.6 GT/s 2133 MT/s 192 GB
Bronze 3104 Processor 1.7 GHz 6 11.00 MB 85W 2 @ 9.6 GT/s 2133 MT/s 192 GB
NOTE: Gold – 5100 Series – Supports 6-Channel DDR4 @ 2400 MT/s of SKU 5120 and @2666 MT/s of SKU 5122 providing up to 192 GB memory capacity. Intel Turbo Boost Technology, Intel Hyper-Threading Technology, Intel AVX-512(1x 512-bit FMA)  (SKU 5122 supports 2x 512 bit FMA), 48 lanes PCIe 3.0, advanced RAS supported.

NOTE: Silver – 4100 Series -6-Channel DDR4 @ 2400 MT/s providing up to 192 GB memory capacity. Intel Turbo Boost Technology, Intel Hyper-Threading Technology, Intel AVX-512(1x 512-bit FMA), 48 lanes PCIe 3.0, standard RAS supported.

NOTE: Bronze – 3100 Series – Supports 6-Channel DDR4 @ 2133 MT/s providing up to 192GB memory capacity. Intel AVX-512(1x 512-bit FMA), 48 lanes PCIe 3.0, standard RAS supported.

Chipset
Intel C621 Chipset
NOTE: For more information regarding Intel® chipsets, please see the following URL: http://www.intel.com/products/server/chipsets/
On System Management Chipset
HPE iLO 5 ASIC
NOTE: Read and learn more in the iLO QuickSpecs.
Memory
Type: HPE SmartMemory and Standard Memory
DDR4 Registered (RDIMM)
DIMM Slots Available 6 6 DIMM slots per processor, 6 channels per processor, 1 DIMM per channel
Maximum capacity (RDIMM) 192 GB 6 x 32 GB RDIMM @ 2666 MT/s
NOTE: LRDIMM is not qualified by this server. This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS installation. All memory installed in the server must be of the same type.

NOTE: The maximum memory speed is a function of the memory type, memory configuration, and processor model.

Memory Protection
For details on the HPE Server Memory Options RAS feature, visit: http://www.hpe.com/docs/memory-ras-feature.
Expansion Slots

 

Slots # Technology Bus
Width
Connector Width Slot Form Factor Notes
5 PCIe 3.0 X4 X8 Full-height,

half-length slot

PCH
4 PCIe 3.0 X16 X16 Full-height,

full-length slot

Proc 1
3 PCIe 3.0 X8 X8 Full-height,

half-length slot

Proc 1
2 PCIe 3.0 X4 X8 Full-height,

half-length slot

Proc 1
1 PCIe 3.0 X16 X16 Full-height,

¾ length

(up to 9.5″) Slot

Proc 1
NOTE: Bus Width Indicates the number of physical electrical lanes running to the connector.

NOTE: Although the Speed of slot is designed for 32Gb/s, the actual running speed will be lower than it was designed. Hence Slot 2 and Slot 5 will be least recommended for usage.

Storage Controllers
The Gen10 controller naming framework has been updated to simplify identification as depicted below. For a more detailed breakout of the available Gen10 Smart Array controllers visit the HPE Smart Array Gen10 Controllers Data Sheet.
One of the following depending on model
Software RAID HPE Smart Array S100i SR Gen10 SW RAID
NOTE: HPE Smart Array S100i SR Gen10 SW RAID will operate in UEFI mode only. For legacy support an additional controller will be needed, and for CTO orders please also select the Legacy mode settings part, 758959-B22.

NOTE: HPE Smart Array S100i SR Gen10 SW RAID is off by default and must be enabled. For enabling please select HPE FIO Enable Smart Array SW RAID (784308-B21).

NOTE: The S100i supports 10 ports as 2 additional ports are leveraged to support the M.2 option.

NOTE: For Linux users, HPE offers a solution that uses in-distro open-source software to create a two-disk RAID 1 boot volume. For more information visit: https://downloads.linux.hpe.com/SDR/project/lsrrb/

Essential RAID Controller HPE Smart Array E208i-p SR Gen10 Controller
HPE Smart Array E208e-p SR Gen10 Controller
Performance RAID Controller HPE Smart Array P408i-p SR Gen10 Controller
HPE Smart Array P408e-p SR Gen10 Controller
NOTE: Performance RAID Controllers require the HPE Smart Storage Battery (P01367-B21-B21) which is sold separately.
Internal Storage Devices

One of the following depending on model

Optical Drive Optional SATA 9.5mm DVD-ROM Optical Drive
Optional SATA 9.5mm DVD RW Optical Drive

NOTE: Optical is optional in pre-configured models.

Hard Drives None ship standard
Hard Drive Bays Up to 8 Non-hot plug SATA 3.5-inch drives

NOTE: Mixing drive cage types is not allowed.

NOTE: All Pre-configured Models come populated with hard drive blanks installed. The 4LFF configurations includes 3 blanks and 8SFF includes 7 blanks. Additional hard drive blanks can be ordered using either the HPE LFF HDD Blank Kit (807878-B21) or the HPE SFF HDD Blank Kit (666987-B21). These part numbers for single HDD blanks below are also provided should you require replacement HDD blanks for your server.

NOTE: NHP SATA is limited to S100i controller.

4 Hot plug LFF SAS/SATA HDD bays; upgradable to 8

8 Hot plug SFF SAS/SATA HDD bays; upgradable to 16

Maximum Internal Storage
CAPACITY CONFIGURATION
Hot Plug LFF SAS 96 TB 8 x 12 TB
Hot Plug LFF SATA 96 TB 8 x 12 TB
Hot Plug SFF SAS 38.4 TB 16 x 2.4 TB
Hot Plug SFF SATA 32 TB 16 x 2 TB
Non Hot Plug LFF SATA 32 TB 8 x 4 TB
Hot Plug LFF SATA SSD 30.72 TB 8 x 3.84 TB
Hot Plug SFF SAS SSD 61.44 TB 16 x 3.84 TB
Hot Plug SFF SATA SSD 61.44 TB 16 x 3.84 TB
Power Supply
HPE ML110 Gen10 350W ATX Power Supply Kit
HPE ML110 Gen10 550W ATX Power Supply Kit

NOTE: ATX power supply will not support redundant fan option.

HPE Entry-Level Power Supplies provide lower-cost options for customers trying to balance their need for enterprise class  efficiency and reliability while maintaining lowest possible hardware costs. All Entry-Level power supply options have been     designed specifically for HPE ProLiant Gen10 Essential Series servers.

 

The HPE 550W ATX Power Supply is the standard, non-redundant AC power supply option for most HPE ProLiant Gen10 Essential servers. It features Silver-level (88%) certified power efficiency with a set of features optimized for the Gen10 Essential-series rack and tower servers.

HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit
NOTE: Flex Slot Platinum power supplies support power efficiency of up to 94% and include a standard C-14 power inlet connector.

NOTE: The 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Kit requires the RPS Enablement Kit.

NOTE: The RPS Enablement kit will support two power supplies.

HPE Flexible Slot (Flex Slot) Power Supplies share a common electrical and physical design that allows for hot plug, tool-less installation into HPE ProLiant Gen10 Performance Servers. Flex Slot power supplies are certified for high-efficiency operation and offer multiple power output options, allowing users to “right-size” a power supply for specific server configurations. This flexibility helps to reduce power waste, lower overall energy costs, and avoid “trapped” power capacity in the data center.

 

This jumper cord is also included with each standard AC power supply option kit. If a different power cord is required, please check the ProLiant Power Cables web page.

 

To review the power requirements for your selected system, please use the HPE Power Advisor Tool.

 

For information on power specifications and technical content visit HPE Server power supplies.

Interfaces
Video 1 standard ( at system rear)
Network RJ-45

(Ethernet)

2 standard ( at system rear)
Serial 1 optional ( at system rear)
iLO Management Port 1 standard (at system rear)
iLO Service Port 1 standard (at system front)
MicroSD Slot 1 standard (at system internal)
NOTE: The MicroSD slot is not hot-pluggable, please power down server before installation or removal.
USB 3.0

USB 2.0

5 (2 front, 2 rear, 1 internal)

3 (2 rear, 1 internal)

Operating Systems and Virtualization Software Support for ProLiant Servers
Microsoft Windows Serve
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
VMware
ClearOS
HPE and ClearCenter will help you lower the cost of building on-premise solutions without sacrificing security and ease of use. HPE ProLiant servers with ClearOS give you a simple, secure, and affordable operating system with an intuitive web-based graphical user interface that provides a cloud-like experience on-premise, and an Application Marketplace with over 100 apps and growing. Whether you’re starting out or scaling, you decide what applications you need and pay as you grow.
NOTE: ClearOS allows you to build a fully functional server that is just right for you at no upfront cost.

For more information on ClearOS, please visit http://www.hpe.com/servers/clearos.

CentOS
NOTE: CentOS not directly supported / Community Supported (Based on RHEL so RHEL testing and enablement applicable to CentOS) CentOS 6.9 / CentOS 7.3, 7.4.

NOTE: For more information on Hewlett Packard Enterprise Certified and Supported ProLiant Servers for OS and Virtualization Software and latest listing of software drivers available for your server. http://h20566.www2.hpe.com/portal/site/hpsc/public/psi/home?sp4ts.oid=1010026818.

Industry Standard Compliance
ACPI 6.1 Compliant
PCIe 3.0 Compliant
WOL Support
Microsoft® Logo certifications
Novell Certified
PXE Support

VGA Port

USB 3.0 Compliant
USB 2.0 Compliant
Energy Star 2.1
SMBIOS 3.1
UEFI 2.6
ASHRAE A3
NOTE: For additional technical thermal details regarding ambient temperatures, humidity and features support please visit: http://www.hpe.com/servers/ashrae.
UEFI (Unified Extensible Firmware Interface Forum)
NOTE: UEFI is the default for the ML110 Gen10. Legacy mode can be selected in the field or as a CTO option
(758959-B22).

 

 

Graphics
Integrated Video Standard
· Video modes up to 1920 x 1200 @60Hz (32 bpp)
· 16MB Video Memory
HPE iLO 5 on system management memory
· 32 MB Flash
· 4 Gbit DDR 3 with ECC protection
HPE Server UEFI/Legacy ROM
Unified Extensible Firmware Interface (UEFI) is an industry standard that provides better manageability and more secured configuration than the legacy ROM while interacting with your server at boot time. HPE ProLiant Gen10 servers have a UEFI Class 2 implementation and support both UEFI Mode (default) and Legacy BIOS Mode.

 

NOTE: The UEFI System Utilities tool is analogous to the HPE ROM-Based Setup Utility (RBSU) of legacy BIOS. For more information, please visit http://www.hpe.com/servers/uefi.

 

UEFI enables numerous new capabilities specific to HPE ProLiant servers such as:

· Secure Boot and Secure Start enable for enhanced security

· Operating system specific functionality

· Support for > 2.2 TB (using GPT) boot drives

· USB 3.0 Stack

· Embedded UEFI Shell

· Mass Configuration Deployment Tool using iLO RESTful API that is Redfish API Conformant

· PXE boot support for IPv6 networks

· Workload Profiles for simple performance optimization

UEFI Boot Mode only:

· TPM 2.0 Support

· iSCSI Software Initiator Support.

· HTTP/HTTPs Boot support as a PXE alternative.

· Boot support for option cards that only support a UEFI option ROM

 

NOTE: For UEFI Boot Mode, boot environment and OS image installations should be configured properly to support UEFI.

NOTE: UEFI FIO Setting (758959-B22) can be selected to configure the system in Legacy mode in the factory for your HPE ProLiant Gen10 Server.

Embedded Management
HPE Integrated Lights-Out 
(HPE iLO)
Monitor your servers for ongoing management, service alerting, reporting and remote management with HPE iLO. Learn more at http://www.hpe.com/info/ilo.
UEFI Configure and boot your servers securely with industry standard Unified Extensible Firmware Interface (UEFI). Learn more at http://www.hpe.com/servers/uefi.
Intelligent Provisioning Hassle free server and OS provisioning for 1 or more servers with Intelligent Provisioning. Learn more at http://www.hpe.com/servers/intelligentprovisioning.
iLO RESTful API iLO RESTful API is Redfish API conformance and offers  simplified server management automation such as configuration and maintenance tasks based on modern industry standards.Learn more at http://www.hpe.com/info/restfulapi.

 

 

Server Utilities
Active Health System The HPE Active Health System (AHS) is an essential component of the iLO management portfolio that provides continuous, proactive health monitoring of HPE servers. Learn more at http://www.hpe.com/servers/ahs.
Active Health System Viewer Use the Active Health System Viewer, a web-based portal, to easily read AHS logs and speed problem resolution with HPE self-repair recommendations, to learn more visit: http://www.hpe.com/servers/ahsv.
Smart Update Keep your servers up to date with the HPE Smart Update solution by using Smart Update Manager (SUM) to optimize the firmware and driver updates of the Service Pack for ProLiant (SPP). Learn more at http://www.hpe.com/info/smartupdate.
iLO Amplifier Pack Designed for large enterprise and service provider environments with hundreds of HPE servers, the iLO Amplifier Pack is a free, downloadable open virtual application (OVA) that delivers the power to discover, inventory and update Gen8, Gen9 and Gen10 HPE servers at unmatched speed and scale. Use with an iLO Advanced License to unlock full capabilities. Learn more at http://www.hpe.com/servers/iLOamplifierpack.
HPE iLO Mobile Application Enables the ability to access, deploy, and manage your server anytime from anywhere from select smartphones and mobile devices. For additional information please visit:http://www.hpe.com/info/ilo/mobileapp.
RESTful Interface Tool RESTful Interface tool (iLOREST) is a single scripting tool to provision using iLO RESTful API to discover and deploy servers at scale. Learn more at http://www.hpe.com/info/resttool.
Scripting Tools Provision one to many servers using your own scripts to discover and deploy with Scripting Tool (STK) for Windows and Linux or Scripting Tools for Windows PowerShell. Learn more at http://www.hpe.com/servers/stk or http://www.hpe.com/servers/powershell.
HPE OneView Standard HPE OneView Standard can be used for inventory, health monitoring, alerting, and reporting without additional fees. It can monitor multiple HPE server generations. The user interface is similar to the HPE OneView Advanced version, but the software-defined functionality is not available. Learn more at http://www.hpe.com/info/oneview.
HPE Systems Insight Manager (HPE SIM) Ideal for environments already using HPE SIM, it allows you to monitor the health of your HPE ProLiant Servers and HPE Integrity Servers. Also provides you with basic support for non-HPE servers. HPE SIM also integrates with Smart Update Manager to provide quick and seamless firmware updates. Learn more at http://www.hpe.com/info/hpesim.
Security
UEFI Secure Boot and Secure Start support
Immutable Silicon Root of Trust
FIPS 140-2 validation (iLO 5 certification in progress)
Common Criteria certification (iLO 5 certification in progress)
Configurable for PCI DSS compliance
Ability to rollback firmware
Secure erase of NAND/User data
TPM (Trusted Platform Module) 1.2 option
TPM (Trusted Platform Module) 2.0 option
Warranty
This product is covered by a global limited warranty and supported by HPE Services and a worldwide network of HPE Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty services are available through HPE Pointnext operational services or customized service agreements. Hard drives have either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details.

NOTE: Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business day response. Exceptions may apply to certain regions or countries. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve added complexity; 3) Non CSR parts must be serviced by a trained authorized service engineer. Customers may choose to have Hewlett Packard Enterprise replace Optional CSR parts at no charge. Additional information regarding worldwide limited warranty and technical support is available at: http://h17007.www1.hpe.com/us/en/enterprise/servers/warranty/.

 

Optional Features

Server Management
HPE iLO Advanced HPE iLO Advanced licenses offer smart remote functionality without compromise, for all HPE ProLiant servers. The license includes the full integrated remote console, virtual keyboard, video, and mouse (KVM), multi-user collaboration, console record and replay, and GUI-based and scripted virtual media and virtual folders. You can also activate the enhanced security and power management functionality. Learn more about HPE iLO Advanced at http://www.hpe.com/servers/iloadvanced.
HPE iLO Advanced Premium Security Edition HPE iLO Advanced Premium Security Edition for iLO 5 includes iLO Advanced License plus high-end security modes, unique security capabilities, like Automatic FW recovery; Runtime FW verification, and Secure erase. Learn more about HPE iLO Advanced Premium Security Edition at: http://www.hpe.com/servers/ilopremium.
One Config Simple (SCE)
SCE is a guided self-service tool to help sales and non-technical people provide customers with initial configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in your existing ordering processes. If you require “custom” rack configuration or configuration for products not available in SCE, please contact Hewlett Packard Enterprise Customer Business Center or an Authorized Partner for assistance. https://h22174.www2.hpe.com/SimplifiedConfig/Welcome#

 

Service and Support

HPE Pointnext – Service and Support
 
Protect your business beyond warranty with HPE Pointnext Operational Service
HPE Pointnext provides a comprehensive portfolio including Advisory and Transformational, Professional, and Operational Services to help accelerate your digital transformation. From the onset of your transformation journey, Advisory and Transformational Services focus on designing the transformation and creating a solution roadmap. Professional Services specializes in creative configurations with flawless and on-time implementation, and on-budget execution. Finally, operational services provides innovative new approaches like Flexible Capacity and Datacenter Care, to keep your business at peak performance. HPE is ready to bring together all the pieces of the puzzle for you, with an eye on the future, and make the complex simple.
Connect your devices:
Unlock all of the benefits of your technology investment by connecting your products to Hewlett Packard Enterprise. Achieve up to 77%1 reduction in down time, near 100%2 diagnostic accuracy and a single consolidated view of your environment. By connecting, you will receive 24x7monitoring, pre-failure alerts, automatic call logging, and automatic parts dispatch. HPE Proactive Care Service and HPE Datacenter Care Service customers will also benefit from proactive activities to help prevent issues and increase optimization. All of these benefits are already available to you with your server storage and networking products, securely connected to HPE support.

 

1- IDC 2 – HP CSC reports 2014 – 2015

Learn more about getting connected at http://www.hpe.com/services/getconnected.

Recommended Services
HPE Proactive Care* with 6 hour call-to-repair commitment, three year Support Service
HPE Proactive Care gives customers an enhanced call experience. When your products are connected to HPE, Proactive Care helps prevent problems and maintains IT stability by utilizing personalized proactive reports with recommendations and advice. This Service combines three years’ proactive reporting and advice with our highest level of hardware support – HPE’s 24×7, six hour hardware call-to-repair. HPE is the only leading manufacturer who makes this level of coverage available as a standard service offering for your most valuable servers. This service also includes collaborative software support for Independent Software Vendors (ISVs), (Red Hat, VMWare, Microsoft, etc.) running on your HPE servers.

 

https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf

HPE Proactive Care* with 24×7 coverage, three year Support Service
HPE Proactive Care gives customers an enhanced call experience. When your products are connected to HPE, Proactive Care helps prevent problems and maintains IT stability by utilizing personalized proactive reports with recommendations and advice This Service combines three years proactive reporting and advice with our 24×7 coverage, four hour hardware response time when there is a problem. This service also includes collaborative software support for Independent Software Vendors (ISVs), (Red Hat, VMWare, Microsoft, etc.) running on your HPE servers.

 

https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf

HPE Proactive Care* – Next Business Day service, three year Support Service
HPE Proactive Care gives customers an enhanced call experience. When your products are connected to HPE, Proactive Care helps prevent problems and maintains IT stability by utilizing personalized proactive reports with recommendations and advice. This service combines three years of Hardware Support where an HPE authorized representative will arrive at the Customer’s site during the onsite coverage window to begin hardware maintenance service the next coverage day after the service request has been logged. This service also includes collaborative software support for Independent Software Vendors (ISVs), (Red Hat, VMWare, Microsoft, etc.) running on your HPE servers.

 

https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf

*HPE Proactive Care and HPE Proactive Care Advanced require that the customer connect their devices to make the most of these services and receive all the deliverables.
HPE Foundation Care CTR, three-year Support Service
HPE Foundation Care Call-To-Repair Service connects you to HPE 24 hours a day, seven days a week for assistance on resolving issues -this includes our highest level commitment to repair hardware within six hours after opening your case and respond to software questions within two hours. HPE is the only leading manufacturer who makes this level of coverage available as a standard service offering for your most valuable servers. In addition, Collaborative software support is included and provides troubleshooting assistance on industry leading software running on your server. Simplify your support experience and make HPE your first call to help resolve hardware or software problems.

 

https://www.hpe.com/h20195/V2/GetDocument.aspx?docname=4AA4-8876ENW&cc=us&lc=en

HPE Foundation Care 24×7, three-year Support Service
HPE Foundation Care 24×7 gives you access to HPE 24 hours a day, seven days a week for assistance on resolving issues. This service includes need based Hardware onsite response within four hours. In addition, collaborative software support is included in this service that provides troubleshooting assistance on industry leading software running on your HPE server. Simplify your support experience and make HPE your first call to help resolve hardware or software problems.

 

https://www.hpe.com/h20195/V2/GetDocument.aspx?docname=4AA4-8876ENW&cc=us&lc=en

HPE Foundation Care NBD, three-year Support Service
HPE Foundation Care Next Business Day connects you to HPE during business hours for assistance on resolving issues – This service features need based next business day hardware onsite response and software call back within two hours. In addition, Collaborative software support and provides troubleshooting assistance on industry leading software running on your HPE server. Simplify your support experience and make HPE your first call to help resolve hardware or software problems.

 

https://www.hpe.com/h20195/V2/GetDocument.aspx?docname=4AA4-8876ENW&cc=us&lc=en

Parts and Materials
HPE will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements.

 

Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the manufacturer’s operating manual, product QuickSpecs, or the technical product data sheet will not be provided, repaired, or replaced as part of these services.

 

The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by HPE due to malfunction.

Other related Services
HPE Server Hardware Installation
Provides for the basic hardware installation of HPE branded servers, storage devices and networking options to assist you in bringing your new hardware into operation in a timely and professional manner.

https://www.hpe.com/h20195/V2/GetPDF.aspx/5981-9356EN.pdf

 

 

HPE Installation and Startup Service
Provides for the installation of your HPE hardware according to product specifications including options. The HPE service delivery technician will connect the product to a LAN as appropriate and enable remote support to allow for automatic case creation for hardware failures. Installation and start up services also includes the installation of one supported operating system type (Windows® or Linux).
HPE Datacenter Care service
HPE Datacenter Care helps improve IT stability and security, increase the value of IT, and enable agility and innovation. It is a structured framework of repeatable, tested, and globally available services “building blocks.” You can deploy, operate, and evolve your datacenter wherever you are on your IT journey. With HPE Datacenter Care, you benefit from a personalized relationship with HPE via a single point of accountability for HPE and others’ products. For more information, visithttp://www.hpe.com/services/datacentercare
HPE GreenLake Flex Capacity
With HPE GreenLake Flex Capacity, you get the speed, scalability, and economics of the public cloud in the privacy of your data center. Gain the advantages of the public cloud—consumption-based payment, rapid scalability without worrying about capacity constraints. Reduce the “heavy lifting” needed to operate a data center. And retain the advantages that IT provides the business (i.e., control, security). Deliver the right user experience, choose the right technology for the business, manage privacy and compliance, and manage the cost of IT. And, you have the option to use the public cloud when needed.
DC for Hyperscale
Datacenter Care for Hyperscale is available for Service Providers and HPC customers who use a scale out approach to computing with a high volume homogenous infrastructure and resilient architecture can take advantage of this environment support tailored to their operating model.
HPE Factory Express for Servers and storage
HPE Factory Express offers configuration, customization, integration and deployment services for HPE servers and storage products. Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.

Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design services as well as individual factory services, such as image loading, asset tagging, and custom packaging. HPE products supported through Factory Express include a wide array of servers and storage: HPE Integrity, HPE ProLiant, HPE Apollo, HPE ProLiant Server Blades, HPE BladeSystem, HPE 9000 servers as well as the MSAxxxx3PAR suite, XP, rackable tape libraries and configurable network switches.

HPE Service Credits
HPE Service Credits offers flexible services and technical skills to meet your changing IT demands. With a menu of service that is tailored to suit your needs, you get additional resources and specialist skills to help you maintain peak performance of your IT. Offered as annual credits, you can plan your budgets while proactively responding to your dynamic business.
HPE Education Services
Keep your IT staff trained making sure they have the right skills to deliver on your business outcomes. Book on a class today and learn how to get the most from your technology investment.

http://www.hpe.com/ww/learn

HPE Support Center
The HPE Support Center is a personalized online support portal with access to information, tools and experts to support HPE business products. Submit support cases online, chat with HPE experts, access support resources or collaborate with peers.

 

Learn more http://www.hpe.com/support/hpesc.

 

HPE’s Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an agent for live support. Now, you can get access to personalized IT support anywhere, anytime.

HPE Insight Remote Support and HPE Support Center are available at no additional cost with a HPE warranty, HPE Support Service or HPE contractual support agreement.

 

*HPE Support Center Mobile App is subject to local availability.

 

For more information: http://www.hpe.com/services.

NOTE: HPE ProLiant ML110 Gen10 Server is covered under the HPE Service Contract applied to the HPE ProLiant Server. No separate HPE support services need to be purchased.
Warranty and Support Services will extend to include HPE options configured with your server or storage device. The price of support service is not impacted by configuration details. HPE sourced options that are compatible with your product will be covered under your server support at the same level of coverage allowing you to upgrade freely. Installation for HPE options is available as needed. To keep support costs low for everyone, some high value options will require additional support. Additional support is only required on select high value workload accelerators, fibre switches, InfiniBand and UPS batteries over 12KVA. See the specific high value options that require additional support HERE.

 

 

 

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