Máy Chủ HPE ProLiant ML30 Gen10 LFF E-2134
$1,240 (giá chưa bao gồm VAT)
Processor: Intel Xeon E-2134 (3.5GHz/4-core/71W)
Memory: 1 x HPE 16GB (1x16GB) Dual Rank x8 DDR4-2666 Unbuffered Memory
Hard Drive: None
Raid Controller: HPE Smart Array S100i SR Gen10 SW RAID (RAID 0, 1, 5, 10)
Network Controller: Embedded 2-Port 1GbE HPE Ethernet 332i Adapter
Management Chipset: HPE iLO Standard with Intelligent Provisioning (embedded)
Driver Bays Support: 4 LFF HDD Bays (Hot Plug) & 1x M.2 PCIe 3.0 x 2 slot
Power Supply: 1 x 350W ATX Power Supply
Form Factor: Tower (4U)
Warranty: 03 Year Onsite
Hãng sản xuất: HPE
Tình trạng: Mới
Bảo hành: 36 tháng chính hãng
HPE ProLiant ML30 Gen10 Server | |
The HPE ProLiant ML30 Gen10 Server is a powerful yet affordable tower server designed for small offices, remote and branch offices to run on-premises and hybrid cloud solutions, delivering enterprise-class performance, security, reliability, and expandability at a lower cost. | |
4 LFF Model | 8 SFF Model |
Front View (details for 4LFF and 8SFF) |
1. | Four (4) LFF or Eight (8) SAS/SATA HDD cage | 5. | USB 2.0 port |
2. | Media drive bay 2 (blank shown) | 6. | Power On/Standby button and system power LED |
3. | Media drive bay 1 (optional slim-line DVD shown) | 7. | Health LED |
4. | USB 3.0 port | ||
Rear View | |||
1. | PCI slots (slots 1-4) | 7. | Power supply power connector |
2. | Dedicated iLO management port (optional) | 8. | Power cord clip |
3. | Four (4) USB 3.0 ports | 9. | Padlock eye |
4. | VGA port | 10. | Kensington security slot |
5. | Serial port (optional) | 11. | NIC1/shared iLO port (upper), NIC2 port (lower) |
6. | Power supply bay (one optional redundant power supply with enablement kit and blank shown) | ||
Internal View | |||
1. | System fan | 7. | One (1) internal USB 3.0 port |
2. | Power supply | 8. | Six (6) SATA ports |
3. | One (1) processor and heatsink/fan | 9. | One (1) M.2 slot (optional module shown) |
4. | Four (4) DDR4 DIMM slots | 10. | TPM connector |
5. | Bezel lock | 11. | Four (4) PCIe expansion slots |
6. | Front PCI fan (optional or included, depending on models) | ||
What’s New· Supports Intel® Xeon® E processors up to 6 cores and up to 80W, 8th Core™ i3 and Pentium® G processors.· 2666 MT/s HPE DDR4 Standard Memory UDIMM offering 8GB, 16GB. Max 64GB memory capacity.
· Four expansion slots for more flexible usage – two x16 and two x8 connectors. · Onboard M.2 NVMe SSD support. · Dedicated iLO port & serial port option kit. · SMB Offering to match different workloads. · ClearOS, an easy to use OS with an application marketplace, allows you to build a fully functional server that is just right for you at no upfront cost. To learn more on what you can do, please visit http://www.hpe.com/servers/clearos. |
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Platform InformationForm Factor4U Tower
NOTE: Sliding Shelf – 874578-B21 is optional to support rack form factor. |
Chassis Types8 SFF chassis and 2 half-height (5.25″) media drive bays with optional 1 slim-line DVD bay kit option4 LFF chassis and 2 half-height (5.25″) media drive bays with optional 1 slim-line DVD bay kit option
4 LFF NHP chassis and 2 half-height (5.25″) media drive bays with optional 1 slim-line DVD bay kit option or up to 2 LFF NHP HDD cage kits |
System Fans1 Default system fan module (92 x 32 mm)1 Default PCI fan module (92 x 32 mm) depending on models
NOTE: PCI fan module is part of HPE ML30 Gen10 PCI Fan and Baffle Kit (P06303-B21) which is included in SMB Performance and Solution Models. NOTE: HPE ML30 Gen10 PCI Fan and Baffle Kit (P06303-B21) is required as follows: 1. Must be selected in 4LFF Hot Plug CTO Server and 8SFF Hot Plug CTO Server. 2. Must be selected in 4LFF NHP CTO Server and SMB Entry Model if M.2 SSD or any PCIe card (NIC, Smart Array Controller, graphic card, etc.) is selected except 1Gb network adapters. |
Standard Features
ProcessorIntel® Xeon® E Processor is designed to deliver the best combination of performance, built-in capabilities, and cost-effectiveness. This product also supports Intel® Pentium® and Intel® Core™ i3 processors.Choose one of the following processors based on the model:
NOTE: For more information regarding Intel Xeon processors, please see the following http://www.intel.com/xeon. |
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Model | CPU Frequency | Cores | L3 Cache | Power | DDR4 | SGX | |||||||
Xeon E-2176G | 3.7 GHz | 6 | 12 MB | 80W | 2666 MT/s | Yes | |||||||
Xeon E-2174G | 3.8 GHz | 4 | 8 MB | 71W | 2666 MT/s | Yes | |||||||
Xeon E-2144G | 3.6 GHz | 4 | 8 MB | 71W | 2666 MT/s | No | |||||||
Xeon E-2136 | 3.3 GHz | 6 | 12 MB | 80W | 2666 MT/s | No | |||||||
Xeon E-2134 | 3.5 GHz | 4 | 8 MB | 71W | 2666 MT/s | No | |||||||
Xeon E-2126G | 3.3 GHz | 6 | 12 MB | 80W | 2666 MT/s | No | |||||||
Xeon E-2124 | 3.3 GHz | 4 | 8 MB | 71W | 2666 MT/s | No | |||||||
Core i3-8300 | 3.7 GHz | 4 | 8 MB | 62W | 2400 MT/s | No | |||||||
Pentium G5400 | 3.7 GHz | 2 | 4 MB | 58W | 2400 MT/s | No | |||||||
ChipsetIntel® C246 ChipsetNOTE: For more information regarding Intel® chipsets, please see the following URL: http://www.intel.com/products/server/chipsets/ | |||||||||||||
On System Management ChipsetHPE iLO 5 ASICNOTE: Read and learn more in the HPE iLO QuickSpecs. | |||||||||||||
Memory | |||||||||||||
Type: | HPE DDR4 Standard Memory, Unbuffered (UDIMM) | ||||||||||||
DIMM Slots Available | 4 | 4 DIMMs (2 Channels/ 2 DIMMs per channel) | |||||||||||
Maximum Capacity (UDIMM) | 64GB | (4 x 16GB UDIMM @2666 MT/s) | |||||||||||
NOTE: The maximum memory speed depends on processor model. | |||||||||||||
Memory ProtectionECC | |||||||||||||
Network ControllerEmbedded 2-Port 1GbE HPE Ethernet 332i Adapter, optional 1/10Gb standup card | |||||||||||||
Expansion Slots | |||||||||||||
Expansion Slots # | Technology | Bus Width | Connector Width | Form Factor | Notes | ||||||||
1 | PCIe 3.0 | x16 | x16 | Full height, full length | Processor | ||||||||
2 | PCIe 3.0 | X4 | X8 | Full height, half length | PCH | ||||||||
3 | PCIe 3.0 | X4 | X16 | Full height, full length | PCH | ||||||||
4 | PCIe 3.0 | X4 | X8 | Full height, half length | PCH | ||||||||
NOTE: Bus Width indicates the number of physical electrical lanes running to the connector. | |||||||||||||
Storage ControllerThe Gen10 controller naming framework has been updated to simplify identification as depicted below. For a more detailed breakout of the available Gen10 Smart Array controllers visit the HPE Smart Array Gen10 Controllers Data Sheet.Software RAID
HPE Smart Array S100i SR Gen10 Software RAID NOTE: HPE Smart Array S100i SR Gen10 SW RAID will operate in UEFI mode only. For legacy support an additional controller will be needed, and for CTO orders please also select the Legacy mode settings part, 758959-B22. NOTE: For CTO orders, HPE Smart Array S100i SR Gen10 SW RAID is off by default and must be enabled. For enabling please select HPE FIO Enable Smart Array SW RAID (784308-B21). NOTE: For BTO orders, HPE Smart Array S100i SR Gen10 SW RAID is on by default. NOTE: The S100i supports 4 SATA ports for drive cage and additional 2 SATA ports for drives from media drive bays. NOTE: The S100i only supports Windows. For Linux users, HPE offers a solution that uses in-distro open-source software to create a two-disk RAID 1 boot volume. For more information visit: https://downloads.linux.hpe.com/SDR/project/lsrrb/ Essential RAID Controller HPE Smart Array E208i-p SR Gen10 Controller HPE Smart Array E208e-p SR Gen10 Controller Performance RAID Controller HPE Smart Array P408i-p SR Gen10 Controller HPE Smart Array P408e-p SR Gen10 Controller NOTE: Performance RAID Controllers require the HPE Smart Storage Battery (P01366-B21) which is sold separately. |
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Internal Storage Devices | |||
Optical Drives | None ship standardOptional: SATA 9.5mm DVD-RW/DVD-ROM Optical Drive | ||
Hard Drives | None ship standard | ||
Maximum Internal Storage | |||
Capacity | Configuration | ||
Hot Plug LFF SAS | 56 TB | 4 x 14 TB | |
Hot Plug LFF SATA | 56 TB | 4 x 14 TB | |
Hot Plug SFF SAS | 19.2 TB | 8 x 2.4 TB | |
Hot Plug SFF SATA | 16 TB | 8 x 2 TB | |
Non Hot Plug LFF SATA | 24 TB | 4 x 4 TB + 2 x 4 TB (with additional optional LFF drive enablement kits) | |
Hot Plug LFF SATA SSD | 7.68 TB | 4 x 1.92 TB | |
Hot Plug SFF SAS SSD | 3.2 TB | 8 x 400 GB | |
Hot Plug SFF SATA SSD | 61.44 TB | 8 x 7.68 TB | |
M.2 NVMe SSD | 480 GB | 1 x 480 GB | |
NOTE: M.2 SSD is applicable to all models. | |||
Power SupplyHPE 350W E-star 1.0 Power Supply FIO KitHPE 500W Flex Slot Platinum Hot Plug Low Halogen Redundant Power Supply
NOTE: Available in 94% efficiency. HPE Entry-Level Power Supplies provide lower-cost options for customers trying to balance their need for enterprise class efficiency and reliability while maintaining lowest possible hardware costs. All Entry-Level power supply options have been designed specifically for HPE ProLiant Gen10 Essential Series servers.
The HPE 350W FIO Power Supply is the standard, non-redundant AC power supply option for most HPE ProLiant Gen10 Essential servers. It features Bronze-level (85%) certified power efficiency with a set of features optimized for the Gen10 Essential-series tower servers.
HPE Flexible Slot (Flex Slot) Power Supplies share a common electrical and physical design that allows for hot plug, tool-less installation into HPE ProLiant Gen10 Performance Servers. Flex Slot power supplies are certified for high-efficiency operation and offer multiple power output options, allowing users to “right-size” a power supply for specific server configurations. This flexibility helps to reduce power waste, lower overall energy costs, and avoid “trapped” power capacity in the data center.
All pre-configured servers ship standard with one or more country-specific 6 ft/1.83m C-13 power cords depending on regions. If a different power cord is required, please check the HPE Power Cords and Cables web page.
To review the power requirements for your selected system, please use the HPE Power Advisor Tool. For information on power specifications and technical content visit HPE Server power supplies. |
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Interfaces | |
VGA Port | 1 standard (rear) |
Serial Port | 1 optional (rear) |
Network Port (RJ-45) | 2 x 1 Gb ports as standard (rear, 1 shared for HPE iLO) |
Dedicated iLO Management Port (RJ-45) | 1 optional (rear) |
USB 3.0 Port | 6 (1 front, 4 rear, 1 internal) |
USB 2.0 Port | 1 (1 front) |
Operating Systems and Virtualization Software Support for ProLiant ServersMicrosoft Windows Server 2016 and 2019Red Hat Enterprise Linux (RHEL) 7.5
SUSE Linux Enterprise Server (SLES) 12 SP3 and 15 NOTE: VMware supported only with Intel® Xeon® E processors, not supported with Intel® Core™ or Pentium® processors. HPE and ClearCenter will help you lower the cost of building on-premise solutions without sacrificing security and ease of use. HPE ProLiant servers with ClearOS give you a simple, secure, and affordable operating system with an intuitive web-based graphical user interface that provides a cloud-like experience on-premise, and an Application Marketplace with over 100 apps and growing. Whether you’re starting out or scaling, you decide what applications you need and pay as you grow. NOTE: ClearOS allows you to build a fully functional server that is just right for you at no upfront cost. For more information on ClearOS, please visit http://www.hpe.com/servers/clearos. NOTE: CentOS not directly supported / Community Supported (Based on RHEL so RHEL testing and enablement applicable to CentOS) CentOS 7.5. NOTE: For more information on Hewlett Packard Enterprise Certified and Supported ProLiant Servers for OS and Virtualization Software and latest listing of software drivers available for your server. https://www.hpe.com/us/en/servers/server-operating-systems.html. |
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Industry Standard ComplianceACPI 6.1 CompliantPCIe 3.0 Compliant
PXE Support WOL Support Microsoft® Logo certifications VGA Port USB 3.0 Compliant USB 2.0 Compliant SMBIOS 3.1 UEFI 2.6 ASHRAE A3/A4 NOTE: For additional technical thermal details regarding ambient temperatures, humidity and features support please visit: http://www.hpe.com/servers/ashrae. UEFI (Unified Extensible Firmware Interface Forum) NOTE: UEFI is the default for the ML30 Gen10. Legacy mode can be selected in the field or as a CTO option (758959-B22) |
UpgradeabilityOne of the following depending on modelUp to 4 DIMM slots available for higher memory capacity
Up to 4LFF (+2LFF optional) non hot-plug, 4LFF hot-plug, or 8SFF hot-plug drive bays HPE Smart Array or Smart HBA Controller Redundant Power Supply Dedicated iLO Management Port M.2 NVMe SSDs for boot |
GraphicsIntegrated Vdeo Standard· Video modes up to 1920 x 1200 @60Hz (32 bpp)
· 16MB Video Memory HPE iLO 5 On System Management Memory · 32 MB Flash · 4 Gbit DDR 3 with ECC protection |
HPE Server UEFI/Legacy ROMUnified Extensible Firmware Interface (UEFI) is an industry standard that provides better manageability and more secured configuration than the legacy ROM while interacting with your server at boot time. HPE ProLiant Gen10 servers have a UEFI Class 2 implementation and support both UEFI Mode (default) and Legacy BIOS Mode.NOTE: The UEFI System Utilities function is analogous to the HPE ROM-Based Setup Utility (RBSU) of legacy BIOS. For more information, please visit http://www.hpe.com/servers/uefi.
UEFI enables numerous new capabilities specific to HPE ProLiant servers such as: · Secure Boot and Secure Start enable for enhanced security · Operating system specific functionality · Support for > 2.2 TB (using GPT) boot drives · USB 3.0 Stack · Embedded UEFI Shell · Mass Configuration Deployment Tool using iLO RESTful API that is Redfish API Conformant · PXE boot support for IPv6 networks · Workload Profiles for simple performance optimization |
HPE Server UEFI/Legacy ROMUEFI Boot Mode only:· TPM 2.0 Support
· iSCSI Software Initiator Support. · HTTP/HTTPs Boot support as a PXE alternative. · Boot support for option cards that only support a UEFI option ROM NOTE: For UEFI Boot Mode, boot environment and OS image installations should be configured properly to support UEFI. NOTE: Legacy FIO Setting (758959-B22) can be selected to configure the system in Legacy mode in the factory for your HPE ProLiant Gen10 Server. |
Embedded ManagementHPE Integrated Lights-Out (HPE iLO)Monitor your servers for ongoing management, service alerting, reporting and remote management with HPE iLO.
Learn more at http://www.hpe.com/info/ilo. |
UEFIConfigure and boot your servers securely with industry standard Unified Extensible Firmware Interface (UEFI). Learn more at http://www.hpe.com/servers/uefi. |
Intelligent ProvisioningHassle free server and OS provisioning for 1 or few servers with Intelligent Provisioning. Learn more athttp://www.hpe.com/servers/intelligentprovisioning. |
iLO RESTful APIiLO RESTful API is Redfish API conformance and offers simplified server management automation such as configuration and maintenance tasks based on modern industry standards. Learn more at http://www.hpe.com/info/restfulapi. |
Server UtilitiesActive Health SystemThe HPE Active Health System (AHS) is an essential component of the iLO management portfolio that provides continuous, proactive health monitoring of HPE servers. Learn more at http://www.hpe.com/servers/ahs. |
Active Health System ViewerUse the Active Health System Viewer, a web-based portal, to easily read AHS logs and speed problem resolution with HPE self-repair recommendations, to learn more visit: http://www.hpe.com/servers/ahsv. |
Smart UpdateKeep your servers up to date with the HPE Smart Update solution by using Smart Update Manager (SUM) to optimize the firmware and driver updates of the Service Pack for ProLiant (SPP). Learn more at http://www.hpe.com/info/smartupdate. |
iLO Amplifier PackDesigned for large enterprise and service provider environments with hundreds of HPE servers, the iLO Amplifier Pack is a free, downloadable open virtual application (OVA) that delivers the power to discover, inventory and update Gen8, Gen9 and Gen10 HPE servers at unmatched speed and scale. Use with an iLO Advanced License to unlock full capabilities. Learn more at http://www.hpe.com/servers/iLOamplifierpack. |
HPE iLO Mobile ApplicationEnables the ability to access, deploy, and manage your server anytime from anywhere from select smartphones and mobile devices. For additional information please visit: http://www.hpe.com/info/ilo/mobileapp. |
RESTful Interface ToolRESTful Interface tool is a scripting tool to provision using RESTful API for iLO 4 to discover and deploy servers at scale.Learn more at http://www.hpe.com/info/resttool. |
Scripting ToolsProvision one to many servers using your own scripts to discover and deploy with Scripting Tool (STK) for Windows and Linux or Scripting Tools for Windows PowerShell.Learn more at http://www.hpe.com/servers/stk orhttp://www.hpe.com/servers/powershell. |
HPE OneView StandardHPE OneView Standard can be used for inventory, health monitoring, alerting, and reporting without additional fees. It can monitor multiple HPE server generations. The user interface is similar to the HPE OneView Advanced version, but the software-defined functionality is not available. Learn more at http://www.hpe.com/info/oneview. |
HPE Systems Insight Manager (HPE SIM)HPE SIM allows you to monitor the health of your HPE ProLiant Servers and HPE Integrity Servers, and also provides you with basic support for non-HPE servers.HPE SIM also integrates with Smart Update Manager to provide quick and seamless firmware updates. Learn more at |
SecurityUEFI Secure Boot and Secure Start supportImmutable Silicon Root of Trust
FIPS 140-2 validation Common Criteria certification Configurable for PCI DSS compliance Ability to rollback firmware Secure erase of NAND/User data TPM (Trusted Platform Module) 1.2 option TPM (Trusted Platform Module) 2.0 option Front bezel key-lock feature, standard Padlock slot, standard Kensington Lock slot, standard Intel® SGX (Software Guard Extensions) NOTE: Intel® SGX is supported in selective processors, please refer to the Standard Features – Processor section. |
WarrantyThis product is covered by a global limited warranty and supported by HPE Pointnext and a worldwide network of Hewlett Packard Enterprise Authorized Channel Partners resellers. Hardware diagnostic support and repair is available for three years from date of purchase. Support for software and initial setup is available for 90 days from date of purchase. Enhancements to warranty services are available through HPE Pointnext operational services or customized service agreements. Hard drives have either a one year or three year warranty; refer to the specific hard drive QuickSpecs for details.NOTE: Server Warranty includes 3-Year Parts, 1-Year Labor, 1-Year Onsite support with next business day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involve added complexity. Customers may choose to have Hewlett Packard Enterprise replace Optional CSR parts at no charge. 3) Non CSR parts must be serviced by a trained authorized service engineer. Additional information regarding worldwide limited warranty and technical support is available at: http://h17007.www1.hpe.com/us/en/enterprise/servers/warranty/.
NOTE: Warranty does not cover support for ClearOS. Support for ClearOS is provided by ClearCenter. |
Optional Features
Server ManagementiLO AdvancedHPE iLO Advanced licenses offer smart remote functionality without compromise, for all HPE ProLiant servers. The license includes the full integrated remote console, virtual keyboard, video, and mouse (KVM), multi-user collaboration, console record and replay, and GUI-based and scripted virtual media and virtual folders. You can also activate the enhanced security and power management functionality. Learn more about HPE iLO Advanced at http://www.hpe.com/servers/iloadvanced. |
HPE InfoSight for ServersHPE InfoSight for Servers combines the cloud-based machine learning of InfoSight with the health and performance monitoring of Active Health System (AHS) and iLO to optimize performance and predict and prevent problems. The end result is an intelligent environment that modernizes IT operations and enhances the support experience by predicting and preventing the infrastructure issues that lead to application disruptions, wasted IT staff time and missed business opportunities.Learn more at https://www.hpe.com/servers/infosight |
HPE iLO Advanced Premium Security EditionHPE iLO Advanced Premium Security Edition for iLO 5 includes iLO Advanced License plus high-end security modes, unique security capabilities, like Automatic FW recovery; Runtime FW verification, and Secure erase. Learn more about HPE iLO Advanced Premium Security Edition at: http://www.hpe.com/servers/ilopremium. |
One Config Simple (SCE)SCE is a guided self-service tool to help sales and non-technical people provide customers with initial configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in your existing ordering processes. If you require “custom” rack configuration or configuration for products not available in SCE, please contact Hewlett Packard Enterprise Customer Business Center or an Authorized Partner for assistance. http://ocs.ext.hpe.com/. |
Service and Support
HPE Pointnext – Service and SupportProtect your business beyond warranty with HPE Pointnext Operational ServiceHPE Pointnext provides a comprehensive portfolio including Advisory and Transformational, Professional, and Operational Services to help accelerate your digital transformation. From the onset of your transformation journey, Advisory andTransformational Services focus on designing the transformation and creating a solution roadmap. Professional Servicesspecializes in creative configurations with flawless and on-time implementation, and on-budget execution. Finally, operationalservices provides innovative new approaches like Flexible Capacity and Datacenter Care, to keep your business at peakperformance. HPE is ready to bring together all the pieces of the puzzle for you, with an eye on the future, and make thecomplex simple. |
Connect your devices:Unlock all of the benefits of your technology investment by connecting your products to Hewlett Packard Enterprise. Achieve up to 77%1 reduction in down time, near 100%2 diagnostic accuracy and a single consolidated view of your environment. Byconnecting, you will receive 24x7monitoring, pre-failure alerts, automatic call logging, and automatic parts dispatch. HPEProactive Care Service and HPE Datacenter Care Service customers will also benefit from proactive activities to help preventissues and increase optimization. All of these benefits are already available to you with your server storage and networkingproducts, securely connected to HPE support.1 – IDC
2 – HP CSC reports 2014 – 2015 Learn more about getting connected at http://www.hpe.com/services/getconnected. |
Recommended ServicesBasic: HPE Foundation Care NBD, three-year Support ServiceHPE Foundation Care Next Business Day connects you to Hewlett Packard Enterprise during business hours for assistance on resolving issues – This service features need based next business day hardware onsite response and software call back within two hours. In addition, Collaborative software support and provides troubleshooting assistance on industry leading software running on your HPE server. Simplify your support experience and make Hewlett Packard Enterprise your first call to help resolve hardware or software problems.https://www.hpe.com/h20195/V2/GetDocument.aspx?docname=4AA4-8876ENW&cc=us&lc=en |
Standard: HPE Foundation Care 24×7, three-year Support ServiceHPE Foundation Care 24×7 gives you access to Hewlett Packard Enterprise 24 hours a day, seven days a week for assistance on resolving issues. This service includes need based Hardware onsite response within four hours. In addition, collaborative software support is included in this service that provides troubleshooting assistance on industry leading software running on your HPE server. Simplify your support experience and make Hewlett Packard Enterprise your first call to help resolve hardware or software problems.https://www.hpe.com/h20195/V2/GetDocument.aspx?docname=4AA4-8876ENW&cc=us&lc=en |
Optimized: HPE Proactive Care* with 24×7 coverage, three year Support ServiceHPE Proactive Care gives customers an enhanced call experience. When your products are connected to HPE, Proactive Care helps prevent problems and maintains IT stability by utilizing personalized proactive reports with recommendations and advice.This service combines three years of Hardware Support where an HPE authorized representative will arrive at the Customer’ssite during the onsite coverage window to begin hardware maintenance service the next coverage day after the service requesthas been logged. This service also includes collaborative software support for Independent Software Vendors (ISVs), (Red Hat,VMWare, Microsoft, etc.) running on your HPE servers.https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf
NOTE:*HPE Proactive Care and HPE Proactive Care Advanced require that the customer connect their devices to make the most of these services and receive all the deliverables. |
Other related ServicesHPE Server Hardware InstallationProvides for the basic hardware installation of HPE branded servers, storage devices and networking options to assist you inbringing your new hardware into operation in a timely and professional manner |
HPE Installation and Startup ServiceProvides for the installation of your HPE hardware according to product specifications including options. The HPE servicedelivery technician will connect the product to a LAN as appropriate and enable remote support to allow for automatic casecreation for hardware failures. Installation and start up services also includes the installation of one supported operating systemtype (Windows® or Linux).NOTE: HPE Startup services does not include support for ClearOS. ClearOS is supported by ClearCenter. |
HPE Factory Express for Servers and storageHPE Factory Express offers configuration, customization, integration and deployment services for HPE servers and storageproducts. Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed. Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design services as well as individual factory services, such as image loading, asset tagging, and custom packaging. HPE products supported through Factory Express include a wide array of servers and storage: HPE Integrity, HPE ProLiant, HPE Apollo, HPE ProLiant Server Blades, HPE BladeSystem, HPE 9000 servers as well as the MSAxxxx3PAR suite, XP, rackable tape libraries and configurable network switches. |
HPE Service CreditsHPE Service Credits offers flexible services and technical skills to meet your changing IT demands. With a menu of service that is tailored to suit your needs, you get additional resources and specialist skills to help you maintain peak performance of your IT. Offered as annual credits, you can plan your budgets while proactively responding to your dynamic business. |
HPE Education ServicesKeep your IT staff trained making sure they have the right skills to deliver on your business outcomes. Book on a class today and learn how to get the most from your technology investment.http://www.hpe.com/ww/learn |
HPE Support CenterThe HPE Support Center is a personalized online support portal with access to information, tools and experts to support HPEbusiness products. Submit support cases online, chat with HPE experts, access support resources or collaborate with peers.Learn more http://www.hpe.com/support/hpesc.
HPE’s Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an agent for live support. Now, you can get access to personalized IT support anywhere, anytime.HPE Insight Remote Support and HPE Support Center are available at no additional cost with a HPE warranty, HPE SupportService or HPE contractual support agreement.*HPE Support Center Mobile App is subject to local availability.For more information: http://www.hpe.com/services. NOTE: HPE ProLiant ML30 Gen10 Server is covered under the HPE Service Contract applied to the HPE ProLiant Server. No separate HPE support services need to be purchased. Warranty and Support Services will extend to include HPE options configured with your server or storage device. The price of support service is not impacted by configuration details. HPE sourced options that are compatible with your product will becovered under your server support at the same level of coverage allowing you to upgrade freely. Installation for HPE options isavailable as needed. To keep support costs low for everyone, some high value options will require additional support. Additional support is only required on select high value workload accelerators, fibre switches, InfiniBand and UPS batteries over 12KVA. See the specific high value options that require additional support here. |
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